About Us
The Iconic Group Services story
Iconic Group Services is a proud Western Australian family-owned and operated business that brings a rich heritage in the property services industry.
Founded by John Cionci, whose more than 40 years of experience began as a cleaner, our journey has been drive by a commitment to trust and honesty – principles that continue to guide Iconic Group Services today.
Since our inception in 2014, we have partnered with notable organisations including Lease Equity, Jones Lang LaSalle, CBRE, Knight Frank, Colliers International, Savills, and many local councils and government departments. Our ability to build strong, long lasting client relationships stems from our focus on maintaining clear communication and adapting to the unique needs of each client.
Our dedication to innovation is reflected in our investment in cutting-edge technology that allows us to offer a valuable service. We pride ourselves on being agile, continuously evolving and reinvesting back into the Western Australian economy.
At the heart of Iconic Group Services is our exceptional workforce. Through skills development, career development and recognition programs, we foster a motivated and highly skilled team.
Our unwavering commitment to professionalism, honesty, transparency and integrity remains the cornerstone of our business. Iconic Group Services is the home of a committed and loyal team who strive to deliver services and standards our clients can be proud to receive.
John Cionci
John Cionci
Managing Director
John launched the Iconic brand with the view of redefining industry standards. He assembled a senior management team, with each member boasting a wealth of experience in the property services domain. Their collective dedication to delivering a premium service and their shared passion for igniting transformative change within the industry is the driving force behind Iconic Group Services.
Shamjit Singh
Shamjit Singh,
Regional Operations Manager
Lakhwinder Singh
Lakhwinder Singh
General Manager Operations & Projects
Natalie Paparella
Natalie Paparella,
Finance & Office Manager
Nicholas Rhodes
Nicholas Rhodes,
General Manager
Our excellence is certified
OUR CERTIFICATIONS
Our certifications reflect our commitment to excellence and our relentless pursuit of the highest standards in environmental management, occupational health and safety, and quality management.
ISO 14001
underscores our dedication to sustainable and responsible business practices. It demonstrates our commitment to minimising our environmental footprint, and assures our clients and partners of our conscientious approach to environmental stewardship.
ISO 45001
the certification for occupational health and safety management systems is a testament to our dedication to the well-being of our team and the stakeholders involved in our operations. We are committed to providing a safe and secure environment for our staff, clients and communities.
ISO 9001
assures our clients that they can expect nothing less than the highest level of service and operational excellence. It reflects our commitment to consistently meeting and exceeding our clients’ expectations, delivering value and quality in every aspect of our services.
CM3
further underlines our commitment to health and safety standards and our dedication to ensuring safe work practices in all our operations.
Partnerships
Building strong relationships through collaborative partnerships
Collaborating with Indigenous organisations helps us build bridges of trust, mutual respect and shared values, as well as foster a sense of unity and inclusivity. That is why we have partnered with Biparn Enterprise, a reputable WA company that champions diversity through its strong Indigenous workforce providing high-quality security and cleaning services.
We believe in making a difference – not just in the spaces we maintain but in the communities we serve, that’s why we’re proud to announce our partnership with the Leukaemia Foundation to support the World’s Greatest Shave! Join us in the fight against blood cancer! Sign up a workplace team or join our workplace team and be part of something truly impactful.
Leading the way in sustainable environmental practices
Minimising our global footprint is not just a responsibility but an integral part of our core values. Our initiatives reflect
our unwavering belief in sustainable environmental practices and are geared toward making a significant difference.
Our water-saving initiatives include the installation of low-flow faucets, the implementation of water-efficient cleaning processes, and a comprehensive program aimed at enhancing awareness among our employees about the importance of water conservation. Innovative technologies, like the iMop, further reduce water usage while enhancing our cleaning outcomes.
We optimise our energy usage through the use of energy-efficient lighting systems, adjusting HVAC systems for efficient heating and cooling, and regular energy audits to identify areas for improvement.
Our waste management program is designed for the cleaning industry, focusing on recycling, composting organic waste, and deploying waste reduction strategies. We consider the materials we purchase, such as recyclable products, to reduce overall waste.
Cleaning practices that redefine hygiene standards
Our commitment to sustainable cleaning practices is exemplified by our use of environmentally safe and reusable materials, including microfiber. Not only is it eco-friendly, it is also lint-free, non-abrasive, hypoallergenic, and can be washed over 300 times in a washing machine.
To ensure optimal hygiene and to prevent cross-contamination, we employ a colour-coded system for mops, buckets and microfiber cloths:
- Blue – general areas
- Green – kitchens, food preparation and handling areas
- Yellow – biohazardous materials
- Red – toilets and urinals
Used cloths and mops undergo separate laundering, sanitisation and drying procedures according to AS/NZS 4146:2000 Laundry Practice and manufacturer’s guidelines.
Our affiliation with industry pioneers
Our memberships with renowned industry organisations signifies our active engagement in industry best practices and our commitment to staying at the forefront of evolving trends and standards.
We are members of:
- Property Council of Australia
- Building Service Contractors Association of Australia
- Facility Management Association of Australia
- The Australian Security Industry Association
- ASIAL Bronze member
- Australian Hotels Association (WA)